At Lillypad Spa, we are committed to providing high-quality, fresh skincare and wellness products made with carefully selected ingredients and minimal preservatives. Due to the perishable nature of our products and for hygiene and safety reasons, all product sales are final.

We do not accept returns, exchanges, or offer refunds on opened or unopened products.

If you have known allergies or sensitivities, we encourage you to review ingredient lists carefully or contact our team prior to purchase.

In the rare event that a product arrives damaged or defective, please contact us within 48 hours of receiving your order so we can assist you.

Thank you for understanding and supporting preservative-conscious skincare.